At CD One Price Cleaners, we believe in providing our customers the highest level of service in the dry cleaning industry at a value price point that can't be beat. In fact, the CD One Price Cleaners and Cleaners Depot family of stores cleaned over 15 million garments during 2011, and expect to clean over 15.5 million garments in 2012.
Setting New Standards in Dry Cleaning
Our continued success will be determined by how well we execute our strategy -- offering an outstanding dry cleaning experience to our customers at a competitive price point. At CD One Price Cleaners, we are garment specialists and focus our efforts on the largest segment of the market and the most frequently cleaned items. We choose not to offer service in leathers, down, other household goods or perform alterations and wedding gown preservation. By doing so, we offer our customers the best value on their most frequently cleaned garments. By providing outstanding service at a value price we prove that all dry cleaners are not the same. In fact, we strive to exceed our customers' expectations.
We know what we do well and we stick to it. Service, Production and Price are three of the most critical components in our customer proposition.
Delivering Products and Services with Integrity and Honesty
Service: Our well-trained, uniformed staff members greet each customer with a smile and an ear for any special requests or specific garment problems. And while they are waiting for service, our customers can help themselves to a free cup of gourmet coffee. At CD One Price Cleaners, we value high levels of customer service because while our customers may be initially drawn by our low prices, they become long-term customers because of the quality of our service. In fact, all our laundered shirts are hand-finished, ensuring an outstanding finished product. Our well-honed operational procedures and state-of-the-art equipment clean clothing quickly and efficiently and because all the cleaning is done on-site, customers can drop off in the morning before 10:00am and pickup the same day at 5:00 at no extra charge.
Production: Our low prices drive customers to our stores, but it is the quality of our services that keep them coming back. With a foundation of over 15 years of experience in all facets of the dry cleaning industry, the staff at CD One Price Cleaners remains committed to continous operational improvement. By honing the efficiency of our operation, we are able to deliver an outstanding finished product at a great price. Our stores are typically around 3000 square feet and are welcoming, well-lighted stores where the production process is in open view for our customers, not hidden in the back like a traditional dry cleaner. And the combination of efficient operational processes and the latest high tech, environmentally friendly cleaning equipment allows us to clean a large number of garments every day. And while the small, neighborhood dry cleaner with a 1000-1200 square foot store would like to compete with us on price, they typically canﾒt do it for one simple reason--their stores are not large enough to profitably produce the cleaning volume.
A Cleaning Revolution!